Privacy Policy

ROXpert Care("we", "us", "our") operates this website (https://roxpertcareranchi.in) to help customers in Ranchi, Kolkata, Delhi, Faridabad book RO water purifier repair, installation, filter change and AMC services. This policy explains what information we collect when you use our website and how we use it.

Information We Collect

When you submit our service request form, we collect the details you provide:

• Your name
• Phone number
• Your city and area/locality
• Service requested and any message you add

We do not ask for or store payment details, passwords, or any sensitive personal information through this website.

How We Use Your Information

• To contact you and schedule your requested RO service
• To maintain internal records of service requests
• To improve our service quality and response times

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Advertising & Analytics

We may use Google Ads and/or Google Analytics to understand how visitors reach this website and to measure the effectiveness of our advertising. These services may use cookies or similar technologies to collect anonymized, aggregate usage data (such as which page you arrived from). This data is not linked to the form details you submit to us. You can control cookie preferences through your browser settings, and opt out of personalized Google ads at adssettings.google.com.

Data Storage & Security

Form submissions are stored in a secured database and a copy is emailed to our service team so we can respond quickly. Our admin dashboard, used to view service requests, is protected by a login and is accessible only to authorized staff.

Your Rights

You can ask us to update or delete the information you've submitted at any time by calling or messaging us at +91 92045 15207.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page.

Contact Us

If you have questions about this privacy policy, contact us at +91 92045 15207 or rowala247@gmail.com.